Multi-Unit Convenience Retail
+13%
Sales growth at one Austin franchise store while the surrounding market trended down.
E7-Eleven Stores
Active Loss Prevention for Every Location
DohShield pairs trained human reviewers with your POS and video to catch what cameras and software alone miss — a true retail anti-theft solution built on AI and human verification. One convenience store recovered $40,000 in undetected void abuse and refund fraud.
- No new hardware required
- Daily human-verified audits
- Same-day critical escalation
Book a Strategy Call
15 minutes, tailored to your locations
- 125K+ incidents on record
- 90-Day typical service payback window
- Daily human-verified transaction audits
- AI + Human verification standard
Cameras Are Recording. Is Anyone Actually Watching?
DohShield. Stop guessing, start knowing.
Trusted by Multi-Unit Operators Across the Country
We had cameras and exception reports for years and never looked at either. DohShield found $40,000 in void abuse in the first three months.
Sherri Blair
Owner, 4 convenience stores
The evidence packages are what changed things for us. Video, receipt, timestamp, and a written narrative. HR stopped second-guessing terminations.
Marcus Delgado
Franchise Owner, 9 QSR locations
Register shortages dropped almost immediately. Once the staff knew every shift was actually being reviewed, the behavior changed on its own.
Priya Nair
District Manager, Fuel & Convenience
Our pour cost came back in line within a quarter. Free drinks and unrung tabs were the whole gap, and we could finally prove it.
Tom Whitaker
GM, Bar & Nightclub Group
Back-dock theft during receiving was invisible to us. DohShield documented it, and the pattern report showed exactly which shifts to watch.
Elena Vasquez
Loss Prevention Lead, 24-store network
We tried an alert-only platform first. It just produced noise nobody reviewed. Human reviewers send us incidents, not alerts.
Daniel Okoye
Regional Director, Grocery Retail
Our customers achieve more
Hotels & Hospitality
100%
Reduction in late clock-ins, reaching zero for three straight months across 876 punches.
HHospitality
Cameras Alone Don't Prevent Theft
Most operators, whether you run one gas station, a chain of convenience stores, a restaurant, a bar, or a hotel, have cameras. According to the National Retail Federation, U.S. retail shrinkage topped $112 billion in 2022, and employee theft remains the single largest contributor at 29% of all losses. For convenience stores, bars, and QSRs, it's worse. The median fraud loss at a small business runs $150,000 per case.
Exception reports pile up unread.
POS systems flag voids, refunds, and no-sales every day. Almost nobody reviews them consistently, so the flags mean nothing. Without daily review, even the best retail theft prevention system is just a camera pointed at a problem nobody's solving.
Camera footage goes unwatched.
Your recording isn't getting reviewed. Without someone actually correlating footage against transactions, the cameras are just documenting the theft, not preventing it. That's the difference between a camera system and real theft prevention retail operators can count on.
Employees learn which shifts nobody audits.
Once the pattern is clear that nobody's watching, dishonest behavior doesn't stay occasional. It becomes routine.
A single dishonest cashier adds up fast.
Four shifts a week of undetected voids, sweethearting, and register shortages can cost a convenience store $15,000 to $50,000 a year. Multiply that across locations, and it's a six-figure problem — exactly why operators are moving beyond cameras to actually prevent theft in retail store environments.
Multi-Location Operations Lack Visibility
Managing multiple stores makes manual monitoring impossible. Without a consistent review process, critical incidents can go unnoticed across locations, shifts, and employees.
Alerts Without Investigation Change Nothing
POS exceptions only become valuable when they are connected with video evidence and reviewed in context. Without verification, teams are left chasing noise instead of addressing real issues.
The gap isn't the hardware. It's the review.
From Setup to Scale, in Four Steps
No new hardware. No new software. Just your existing systems, actually reviewed — run as one of the more practical retail loss prevention strategies available to multi-unit operators today.
Connect Your Systems
We integrate with your existing POS and camera systems. No new hardware required. We work with virtually every major POS platform and camera brand already in use, including gas station surveillance camera and convenience store security camera systems.
Daily Exception Review
Trained reviewers pull POS exceptions, voids, no-sales, refunds, and discounts, and correlate every one against your video feed. Not sampling. Every flagged exception, every day.
Evidence Documentation
When something doesn't add up, reviewers compile a package: synchronized video, receipt screenshot, timestamp, employee ID, and written narrative. Investigation-ready.
Client Reporting & Action
You receive prioritized reports with clear severity ratings. Critical incidents get same-day escalation. Pattern reports show which employees, shifts, and locations carry the highest risk.
Every Exception Reviewed. Every Incident Addressed. All Within the Same Day.
DohShield identifies suspicious activity, verifies incidents through human review, and delivers actionable evidence to your team within the same day.
Five Services. One Standard: Human-Verified, Every Day.
Not software alerts. Daily human review of every exception against video, delivered by trained retail loss prevention specialists — not just a retail loss prevention software dashboard. Start with the service that addresses your biggest exposure.
POS + Video Transaction Auditing
Every Register Exception, Checked Against Video.
Trained reviewers watch every void, no-sale, refund, and anomaly against the footage, and build an evidence package the moment something doesn't add up. This is the core of any serious retail loss prevention program.
Why Human Reviewers Beat AI-Only Solutions
Automated alerts generate noise. Trained reviewers generate evidence.
Context Algorithms Miss
Context AI Can Miss An alert tells you something happened. A trained reviewer checks the transaction, video, timing, and surrounding activity to understand what actually happened and whether it matters.
Evidence That Holds Up
Evidence You Can Act On Confirmed incidents are documented with the video, POS record, timestamp, and reviewer notes so your team gets a clear picture of what happened, not just another notification.
Deterrence Through Consistency
Patterns Become Visible One unusual void may mean nothing. Repeated voids, discounts, hand-offs, or transaction behavior can tell a different story. Human review helps connect those events across shifts and over time.
Less Noise. Clearer Action.
You shouldn't have to spend hours sorting through alerts and watching footage. DohShield surfaces human-verified findings, helping your team focus on incidents that actually require attention.
Industries We Serve
Frequently asked questions
Here's a little more about how DohShield works. Got a more specific question? Feel free to get in touch.
No. DohShield integrates with the POS and camera systems you already have. We work with virtually every major platform already in use at convenience stores, restaurants, bars, and retail locations — no need to replace your anti theft retail setup to get started.
A synchronized video clip, POS receipt screenshot, timestamp, employee ID, and a written narrative from the reviewer describing what occurred. When relevant, a pattern report showing how often the behavior repeated.
Critical incidents get same-day escalation. Standard reports follow a schedule based on your plan, from monthly summaries to daily incident reports.
Yes. Evidence packages are built to the standard HR departments, attorneys, and law enforcement expect, with synchronized video, POS data, and timestamps.
Any number. Enterprise plans support multi-region loss prevention in retail store programs for regional and national chains.
Many clients see service cost offset by documented recoveries within the first 90 days. Results vary and no specific outcome is guaranteed. It's the measurable side of retail theft solutions that operators can actually track.